Unconscious Biases That Get In The Way Of Inclusive Design

As designers, we want to design optimal experiences for the diverse range of people a product will serve. To achieve this, we take steps in our research and design decisions to minimize the risk of alienating product-relevant social identities, including but not limited to disability, race/ethnicity, gender, skin color, age, sexual orientation, and language. According […]

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Phone Numbers For Web Designers

It is exciting how websites are being optimized. Localization, A/B testing, and cross-domain campaign tracking contribute to your bottom line. But why stop there? The customer experience is not determined by your website alone. Take the next step and start to include your telephony in the optimization span. And it is a relatively easy step […]

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Meet SmashingConf New York 🇺🇸 (Oct 10–13)

We’re so happy to be back after all these years! Let’s brush up our front-end and design skills, together — at the wonderful SmashingConf New York, with plenty of practical sessions and hands-on workshops all around design systems, UX, CSS, JavaScript, performance and accessibility. And it’s not just about the content: it’s inclusive environment, memorable […]

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Lessons Learned As A Designer-Founder

In the quarter-century I’ve been a product designer, design has matured. We’ve developed tools and practices that allow us to work faster, better, and more in concert with engineers and product managers. Things are a lot less chaotic than they used to be. But with that change comes the process. I’ve written elsewhere about the […]

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Designing Better Inline Validation UX

Undoubtedly, there are major advantages of inline validation. We validate input as users type, and so as people move from one green checkmark to another, we boost their confidence and create a sense of progression. If an input expects a particular type of content, we can flag errors immediately, so users can fix them right […]

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